Administrative Jobs at CARE International Uganda and among other companies

JOB DETAILS:

Job Summary
1. To investigate incidents and cases referred to forensics investigations.Assist in the management of all investigation-related budgets and assume responsibility for the day-to-day approvals within approved limits. Liaise with Governmental authorities to ensure that forensics investigation is kept abreast of the most up to date information/intelligence on threat levels and advice on reacting to them.
2. Review and investigate all incidents of a Security/ Safety nature and ensure that relevant Senior Management is kept informed.
3. To proactively manage fraud risk within the bank by implementing & embedding the Group Fraud Risk Control Framework and policies, managing fraud losses within the budgets / appetite, ensuring fraud reporting standards are complied with; development of fraud risk capability in fraud management & investigations and pro-actively incept/lead fraud reduction, training & prevention initiatives across the country.
4. Conduct a root cause analysis for frauds events and prepare a lesson learnt reports.

Job Description
Investigation
1. Provide Group wide investigation capability and lead, into significant and sensitive fraud, theft and corruption cases.
2. Ensure that matters where there is a significant fraud loss to the Bank, that a Steerco is established, comprising of all relevant stakeholders, to ensure that there is proper management over such cases and that recovery efforts are maximised.
3. Ensure that any control failures identified during the course of an investigation are immediately brought to the attention of Fraud Strategy / responsible business unit.
4. Continuously evaluate cases allocated to direct reports for investigation in line with set guidelines and standards.
5. Liaise and work with law enforcement agencies, professionals, and commercial organizations in this field of expertise.
6. Develop training awareness courses, workshops, brochures, and other material to alert employees as to the Bank’s policy on relevant forensic investigation topics.

Stakeholder Management
1. Engage and communicate the department’s philosophy to direct reports/stakeholders and ensure they understand the responsibility of the department vs. Business Unity responsibility.
2. Interact with counterparts in the industry to share information, engender co-operation to gain a common understanding of the threats and risks.
3. Build and maintain relationships with other external parties (e.g.UG Police Services, Uganda Revenue Authority, Office of the Director of Public Prosecutions) to ensure that co-operation can be obtained when required for key investigations.
4. Ensure vendor management through monthly vendor meetings and monitor tasks allocated.
5. Communicate the Forensic Investigations philosophy to direct reports / stakeholders and ensure they understand the responsibilities of Forensic Investigations vs. business unit responsibilities.
6. Identify fraud risks and or emerging risks during the course of an investigation or interactions with internal / external stakeholders are escalated upon discovery, to the relevant Business Unit and for assessment and closing "gaps" related to processes, policies, and systems. Interact with counterparts in the industry to engender co-operation and gain a common understanding of threats and risks.


People Management
1. Manage a team to ensure effective delivery of services to Stakeholders
2. Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
3. Develop a high performing team by embedding formal performance development and informal coaching.
4. Encourage frequent knowledge sharing between team members.
5. Review and maintain succession plans for one level below.

Business Management
1. Translate set strategy into operational business plans.
2. Constantly review the number of cases reported to improve the investigation methodologies, criteria and adjust accordingly to a risk- based approach.
3. Constantly review the number of cases reported to improve the investigation methodologies, criteria and adjust accordingly to a risk- bases approach.
4. Conduct monthly oversight reviews with direct reports to understand the business performance and support them to develop corrective actions where required.

Operational Oversight and Guidance
1. Assess and update the investigative policies/procedures and ensure implementation and adherence.
2. Ensure that minimum investigation standards are set and adhered to.
3. For sensitive or high-risk cases (on an ad hoc basis or when tasked by management) execute the investigation activities end-to-end or, if appropriate, delegate to one of the direct reports.
4. Ensure that feedback is provided to management/stakeholder in so far as high level/sensitive cases are concerned.
5. Provide suitable training material, best practice activity and advisory services to the Forensic function in the area of your expertise.

Cyber Security
1. Review business and cyber security environment to identify areas where fraud can occur.
2. Develop a cyber fraud management plan with appropriate detection, response and recovery capabilities.
3. Assess the effectiveness of the measures against cyber fraud risk management plan.
4. Develop a documented action plan containing policies, practices and procedures that mitigate the identified risks.
5. Establish a standard methodology for performing cyber related frauds to ensure evidence obtained can be presented in the court of law should there be need.
6. Evaluate effectiveness of current Cyber fraud response plan against industry practices.
7. Evaluate response plans periodically to ensure relevance.
8. Rate and categories potential cyber fraud incidents.
9. Recommend suitable enhancements to improve cyber fraud performance.

Competencies:
1. Strong Analytical Skills
2. Strong communication skills
3. Knowledge of Financial Crime Governance, legal and regulatory requirements
4. Fraud techniques including advances in fraud, plastics, and transaction fraud
5. Counterfeiting Risk Management
6. Online fraud threats and controls

Essential Skills :
1. Excellent presentation and communication skills
2. Leadership skills.
3. Report writing skills.
4. Creative & practical execution of high-level concepts
5. Working knowledge of risk management disciplines and processes
6. A good understanding of fraud types within the financial services sector, especially in country and market trends.
7. Broad knowledge and understanding of Ugandan penal code is an added advantage
8. An understanding of Fraud prevention tools/techniques that are currently used within the fraud industry.
9. Data-Driven Decision Making
10. Understanding of Cyber Fraud Management.

Preffered Experience:
1. Experience of working in a multinational, multi-segment, environment with matrix reporting
2. 2 - 3 years experience in leading a fraud / forensic investigations team.
3. Working experience with Uganda Law enforcement agencies.

Education and Certifications Required
1. A university Degree in Law, Criminology, Fraud and Forensic Investigations or its equivalent.
2. Certification / Qualification in Cyber Security Management.

Communication and interaction required
1. Employee in own area (manager, subordinates, colleagues) [30%]
2. Employee outside own area [20%]
3. Internal clients (other than employee in own area) [20%]
4. External clients [5%]
5. Regulators/Government Agencies [15%]
6. Vendors/Suppliers [5%]
7. Other (E.g., Industry Forums/Associations) [5%]

Education
1. Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)


JOB DETAILS:
RELON Uganda is a national non-political and non-partisan movement of people working together to advocate for refugees’ self-representation and inclusion where matters concerning them are discussed. Its aim is to strengthen the capacity of refugees to engage and respond to the challenges facing refugees and refugee-led organizations.

Job brief
We are looking for a responsible, highly organized and detail-oriented Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our officers, managers and employees, assisting in daily office needs and managing our organization’s general administrative activities.

What do we expect from an Administrative Assistant?
Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we’d like to meet you. Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.

Benefits of working at RELON Uganda We offer a number of benefits including:
▪ Employer 10% contribution to a national social security fund to cover employee’s pension scheme
▪ Staff thirteenth cheque
▪ Contribution to staff medical insurance
▪ 25 days of annual leave per year (excluding bank holidays), plus 1 day for every year of service

Responsibilities
▪ Answer and direct phone calls
▪ Organize and schedule appointments
▪ Plan meetings and take detailed minutes
▪ Write and distribute email, correspondence memos, letters, and forms
▪ Assist in the preparation of regularly scheduled reports
▪ Develop and maintain a filing system
▪ Update and maintain office policies and procedures
▪ Order office supplies and research new deals and suppliers
▪ Maintain contact lists
▪ Book travel arrangements
▪ Support in submission and reconciliation of expense reports
▪ Provide general support to visitors
▪ Act as the point of contact for internal and external clients or RLOs
▪ Liaise with executive and administrative officer to handle requests and queries from the top management of the organization

Requirements and skills
▪ Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant
▪ Knowledge of office management systems and procedures
▪ Working knowledge of office equipment, like printers
▪ Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
▪ Excellent time management skills and the ability to prioritize work
▪ Attention to detail and problem solving skills
▪ Excellent written and verbal communication skills
▪ Strong organizational skills with the ability to multi-task. You must know how to keep yourself and others organized and how to determine which tasks are the most important in a given list.
▪ High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
▪ Decision-making: make independent decisions on a daily basis, addressing the best way to handle specific tasks.
▪ Communications and collaboration: collaborate with other administrators and support personnel, management and clients or RLOs on a regular basis.

Our values and commitment to safeguarding
RELON Uganda is committed to preventing any type of harmful behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and are committed to promoting the welfare of RLOs’ beneficiaries including children, young people, adults and beneficiaries with whom RELON Uganda engages. RELON Uganda expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. RELON will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organization and encourage applicants from diverse backgrounds to apply.


JOB DETAILS:

The Women Leadership and Voice (WVL) Uganda and West Bank Gaza Project is a 5-year project (Jan2023- Oct 2027) with funding from Pathy Family Foundation through CARE Canada, worth CAN$2,750,000 with an annual budget of approximately CAN$500,000. The overall objective is to improve the performance of Women Rights Organizations and Women/Youth Led Organisations (WRO/W/YLOs) to deliver women and girls effective health and economic rights in refugee/IDP settlements and host communities in West Nile and Northern Uganda and in conflict-affected and most marginalized West Bank (mainly Area C) and Gaza (WBG). For the first year (2023), the project will be implemented in Uganda under the Gender Justice Program. The project will support new WROs and W/YLOs in targeted areas to tackle gender inequality, end harmful practices, gender-based violence and promote the economic and sexual, and reproductive health rights of vulnerable women and girls.

Job SUMMARY
The Partnership/Advocacy Specialist will report to the Initiative Manager-WAYREP and will be responsible for the quality delivery of the project. Specifically, the Specialist will strengthen the capacity of the selected WROs and W/YLOs to govern themselves as well as the networking, and advocacy that is necessary for the promotion of economic and SRHR rights. The specialist is tasked to ensure that CARE’s standards for gender transformation and building resilience are adhered to and will be expected to liaise with relevant project team members to train, coach, and mentor project stakeholders in a bid to facilitate systemic change. This will be a field-based role, with 50% travel time to the project location and for national/international level engagements.

Specific responsibilities and tasks:
Responsibility #1: Technical Leadership and steering of the project implementation (40% of the time)
• Take the lead on the ideation process in liaison with the IM and the relevant partners, ensuring that proposed interventions address the needs of the WROs and W/YLOS.
• Coordinate all capacity-strengthening interventions with and for selected WROs and W/YLOs to promote economic and SRHR rights among women and girls in refugee/IDP settlements and host communities
• Communicate effectively with local partners and project participants to monitor implementation, identify project or capacity gaps and advocacy issues, identify/anticipate emerging and/or unanticipated risks, and addressing these accordingly in liaison with project staff, partners, and CARE Canada.
• Identify networks, coalitions, and movements that are relevant for advancing CARE’s gender agenda and in liaison with the IM and the Program Manager (Gender Justice), use these for learning and/or sharing best practices.
• Initiate and/or strengthen coalition/multistakeholder platforms (where needed) for linkage and advocacy.

Responsibility #2: Evidence-based advocacy (30%)
• Provide technical support in evidence-based advocacy for the selected WROs and W/YLOs
• Identify advocacy issues and lead/guide evidence-based advocacy actions among the WROs and W/YLOs.
• In liaison with the IM, identify spaces where the selected WROs and W/YLOs for influencing policy and practice at local, national, and global levels level, and support to organize the necessary engagements.
• Facilitate the development and dissemination of advocacy briefs, and position papers, as required for different advocacy interventions with the WROs and W/YLOs.
• Plan and implement advocacy-related media campaigns including relevant capacity development for media, media activities such as investigative journalism, and social media campaigns among others.
• Participate in relevant advocacy platforms within and outside CARE.

Job Responsibility #3: Program quality and Learning (20%)
• Work closely with the PQL unit to monitor and evaluate project implementation using agreed tools, CARE’s Advocacy Impact Measurement tools, and are reported into PIIRS.
• Support the IM with a programmatic relationship with the CMP and donor ensuring that the CARE Canada Programme Officer has up-to-date and timely information.
• Coordinate research and analytical processes (such as gender analysis) in close collaboration with the Program Quality and Learning team and Senior Gender Advisor for purposes of generating climate and gender disaggregated information and knowledge.

Responsibility #4: Promote Gender Equity and Diversity and Safeguarding Practices (5%)
• Practice a behavior consistent with CARE’s core values, and promotion of gender equity and diversity goals;
• Play a leadership role in identifying and implementing initiatives that enhance CARE’s commitment to gender and diversity.
• Ensure that CARE Safeguarding policies and procedures are adhered to by all and the staff and that S/he supervisors both directly or indirectly
• Ensure that staff and related personnel under your jurisdiction are familiar with the following organizational policies and procedures and can identify when needed how these may have been breached; The CI Safeguarding policy, Protection from Sexual Harassment, Exploitation and Abuse and Child Abuse, The anti-discrimination and harassment policy, The code of conduct and the organization’s Values.
Responsibility # 5 Any other duties assigned from time to time (5%)

Job and Person Specification (requirements)
• Bachelor’s degree in Law, Humanities, or international relations. A postgraduate Diploma or Masters in this field is a MUST.
• Practical experience in advancing advocacy initiatives
• Excellent partnership management, teamwork, networking, communication, and collaboration skills with a wide range of actors, both within and outside CARE International networks
• Experience/ knowledge of international development and relevant humanitarian framework works, refugee rights, preferably in Uganda
• Exceptional conceptual abilities, strategic thinking, and analytical writing skills.
• Organizing skills and capacity to multi-task in a fast-paced environment.
• Knowledge of and demonstrated personal commitment to relevant organizational codes of conduct including anti-fraud and anti-corruption, safeguarding, etc
• Sensitive and committed to Gender Equity and Diversity

COMPETENCIES
• Excellence: Sets high standards of performance for self and/or others; successfully completes assignments; ensures interactions and transactions are ethical and convey integrity.
• Integrity: Maintains social, ethical, and organizational norms; firmly adheres to codes of conduct and ethical principles inherent to CARE.
• Communicating with Impact: Diplomatically, logically, and clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the recipient/audience and helps them understand and retain their message.
• Facilitating Change: Supports and manages the change process at CARE by developing a culture affirmative of change; encouraging others to seek and act upon opportunities for different and innovative approaches to addressing problems and opportunities; critically analyzing evolving and fluid situations; facilitating the implementation and acceptance of change within the workplace; actively engaging with resistance to change.
• Strengthening Partnership: Identifying and utilizing opportunities within and outside of CARE to develop effective strategic relationships between one’s area and other areas/departments/units or external organizations to achieve CARE’s objectives.
• Management Excellence: Makes the connection between values and performance. Influences the performance of others, and ultimately, the performance of the organization. Sets direction, coaches & develops, promotes staff wellness & safety, practices & promotes compliance, models gender equity & diversity and communicates effectively.
• Developing Teams: Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitates the completion of team goals.
• Diversity – Promoting, valuing, respecting, and fully benefiting from each individual’s unique qualities, background, race, culture, age, gender, disability, values, lifestyle, perspectives, or interests; creating and maintaining a work environment that promotes diversity.
• Adaptability– Expected to well adjust with the country, the CO operating environment and the Project team to function effectively and efficiently
• Coaching – Ability to demonstrate to enhance skills and capacity of staff working in the field and office for them to continue to serve CARE in the future program activities