2 Client Support Officers – Payment Portal job at Virtus Global Security Company Ltd
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76 Days Ago
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Vacancy title:
2 Client Support Officers – Payment Portal

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]

Jobs at:

Virtus Global Security Company Ltd

Deadline of this Job:
Wednesday, January 22 2025 

Duty Station:
Within Uganda , Kampala, East Africa

Summary
Date Posted: Monday, January 20 2025, Base Salary: Not Disclosed

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JOB DETAILS:
Positions Available:
• 2 positions:
o 1 in Malaba
o 1 in Mutukula
Note: Candidates should either already live in these areas or be ready to relocate permanently.

Requirements:
• A Bachelor’s degree in Business Administration, Communications, Information Technology, or a related field.
• 1–2 years of experience in customer support, preferably in financial services, technology, or digital platform environments.

Skills:
• Strong communication and interpersonal skills with a customer-focused approach.
• Ability to handle multiple tasks effectively while maintaining attention to detail.
• Proficiency in customer support software (e.g., Zendesk, Freshdesk) and Microsoft Office Suite.

Desirable Qualifications:
• Familiarity with CRM and support ticketing systems.
• Basic understanding of digital payment platforms and associated client support protocols.
• Experience with the ODOO system and/or other ERP systems is a plus.

Work Hours: 8


Experience in Months: 12

Level of Education:
Bachelor Degree

Job application procedure
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Job Info
Job Category: Management jobs in Uganda
Job Type: Full-time
Deadline of this Job: Wednesday, January 22 2025
Duty Station: Kampala
Posted: 20-01-2025
No of Jobs: 1
Start Publishing: 20-01-2025
Stop Publishing (Put date of 2030): 20-01-2066
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