SALES AND RELATIONSHIP MANAGEMENT 

• Manage local relationships under the guidance of CB Head guidance and supervision.
• Manage the in-country relationship to ensure the smooth running of the account.
• Devise and propose service development initiatives. 
• Advise on areas such as service enhancement within the country.
• Implement any improvements agreed to on a local level.
• Regularly review country performance.
• Support the CB Head on implementing customer agreed strategy.
• Attain targeted sales goals, performance targets and customer satisfaction through the effective management of resources.
• Together with CB Head, review Account Plans for all networked customers with a view to enhancing business volumes and earnings.   
• Conduct joint sales with CB Head and product team with emphasis on cross selling to increase wallet share for Ecobank.

BUSINESS DEVELOPMENT 

•  Implement marketing strategies to develop existing portfolio and development new opportunities. 
• Understand customer needs and provide with products and services to satisfy client needs and achieve business objectives. 

JOB CONTEXT

• The role implies to be customer, network mind with abilities to address/escalate issues to CB Head in order to ensure strong CB Bank relationships and high service quality.