Summary
Date Posted: Saturday, January 04 2025, Base Salary: Not Disclosed

JOB DETAILS:
Industry: Polytechnic Institute
Department: Aviation
Location: Kampala

Job Description:
This role involves training students on the best practices in customer service within the airline industry. The instructor will teach students how to manage customer queries, resolve complaints, and ensure a smooth travel experience for airline passengers.

Key Responsibilities:
• Deliver customer service training tailored to the airline industry.
• Teach students conflict resolution, communication skills, and handling difficult situations.
• Provide practical lessons on customer service etiquette and flight operations.
• Assess and evaluate students' readiness for customer-facing roles.
• Stay updated with industry trends and incorporate them into the curriculum.

Qualifications:
• Experience in airline customer service or hospitality.
• Strong communication and problem-solving skills.
• Relevant qualifications or certifications in customer service or aviation.
• A passion for teaching and mentoring students.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• Please access additional information on our website: www.donswift.co.ug 
• Deadline: 10th January 2025
• Interested individuals should send their CV, academic documents, and any other supporting materials
or call/WhatsApp: 0755930386
• Only shortlisted candidates will be contacted.

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