Description

Evidence Action is hiring a Field Technician primarily a field-based position which plays an important role as an interface between Safe Water Now, Engineering, program implementation and communities served with chlorine dispensers by ensuring appropriate and timely repair and maintenance of chlorine dispensers and ILC (In-Line Chlorination) devices in a specific location.

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Duties, Roles and Responsibilities

• Conduct in-field and office chlorine dispenser hardware retrofits i.e. casings, tanks and valve repairs to reduce costs incurred on dispenser hardware
• Undertake dispenser re-installations and maintenance in a timely and quality manner
• Collect and send dispenser upgrade data for very dispenser repair, maintenance and re-installation undertaken
• Regular support and updating of engineering team and the Area Coordinator on the issues that are experienced in the field after undertaking chlorine dispenser hardware spot checks and maintenance
• Regularly update the area coordinator and engineering team on the status of the various dispenser parts especially during the trial test of chlorine dispenser hardware
• Tracking of chlorine dispenser hardware that Safe Water Now tests in the field, by maintain all records of the same and sharing regular progress reports to the area coordinator
• Support in the assembly of new hardware as requested
• Maintain hardware inventory for all the dispenser parts and dispenser repair/retrofit tools within their office/hub and advice team on new order needs
• Advise and update the field teams on any new developments/improvements/innovations from the engineering and vice versa
• Engaging community and the local stakeholders for sensitization and messaging on dispenser usage to ensure chlorine dispenser security and dispenser vandalism cases
• Support implementation of ongoing activities within field offices/hub/satellites e.g. chlorine deliveries, quality data collection and submission and hardware maintenance
• Manage, train, Supervise, mentor, shadow and coach community service assistants in the execution of their duties
• Utilize/manage well any funds allocated to them for facilitating field work or engineering activities in line with the finance policy
• Effectively use any allocated motorcycles with close attention on maintenance and repair costs
• Developing weekly work plans and reports for field activities
• Support on conducting back checks for the ongoing activities (both physical and phone back checks)
• Other duties and responsibilities as guided by the Supervisor.

Key Performance Indicators:

• Chlorine device functionality rates
• Chlorine dispenser issues reported and resolved/addressed within 48 hours of reporting.
• Timely and quality data collection, submission and tracking
• Number of coaching sessions conducted and verifiable impact on performance of Community Service Assistants

Qualifications, Education and Competencies

• Certificate or diploma in Plumbing, Water Engineering, or related technical field
• Uganda Advanced Certificate of Education (UACE/UBTEB from a recognised Vocational School)
• 1-2 years of experience working with communities or social enterprises/NGOs
• Minimum of 2 years’ experience in water supply system plumbing, preferably in rural or community settings
• Experience with chlorination systems, dosing equipment, or water treatment devices is an added advantage
• Basic knowledge of water quality testing methods
• Ability to read and interpret plumbing diagrams and technical specifications
• Stock management experience/qualifications are an added advantage
• Computer literacy
• Motorcycle riding experience is A MUST with a valid driving license (Class A) from a recognized driving school
• Fluency in English, Lugisu, and Lusoga. Proficiency in other local languages is an added advantage

Required Competencies and Attributes:

• Excellent communication skills and good public relations
• High level discipline and good character while engaging with the community and their leaders, program teams and managers
• Community service attitude/ passion to work in a rural community setting
• High level of integrity and stewardship
• Embraces team work and enjoys working in a team work environment as a team champion
• Good computer, data entry and management skills
• Positive attitude to work and to develop in a fast paced work environment
• Basic plumbing and pipe fitting skills and experience

• Conduct in-field and office chlorine dispenser hardware retrofits i.e. casings, tanks and valve repairs to reduce costs incurred on dispenser hardware
• Undertake dispenser re-installations and maintenance in a timely and quality manner
• Collect and send dispenser upgrade data for very dispenser repair, maintenance and re-installation undertaken
• Regular support and updating of engineering team and the Area Coordinator on the issues that are experienced in the field after undertaking chlorine dispenser hardware spot checks and maintenance
• Regularly update the area coordinator and engineering team on the status of the various dispenser parts especially during the trial test of chlorine dispenser hardware
• Tracking of chlorine dispenser hardware that Safe Water Now tests in the field, by maintain all records of the same and sharing regular progress reports to the area coordinator
• Support in the assembly of new hardware as requested
• Maintain hardware inventory for all the dispenser parts and dispenser repair/retrofit tools within their office/hub and advice team on new order needs
• Advise and update the field teams on any new developments/improvements/innovations from the engineering and vice versa
• Engaging community and the local stakeholders for sensitization and messaging on dispenser usage to ensure chlorine dispenser security and dispenser vandalism cases
• Support implementation of ongoing activities within field offices/hub/satellites e.g. chlorine deliveries, quality data collection and submission and hardware maintenance
• Manage, train, Supervise, mentor, shadow and coach community service assistants in the execution of their duties
• Utilize/manage well any funds allocated to them for facilitating field work or engineering activities in line with the finance policy
• Effectively use any allocated motorcycles with close attention on maintenance and repair costs
• Developing weekly work plans and reports for field activities
• Support on conducting back checks for the ongoing activities (both physical and phone back checks)
• Other duties and responsibilities as guided by the Supervisor.

• Basic knowledge of water quality testing methods
• Ability to read and interpret plumbing diagrams and technical specifications
• Stock management experience/qualifications are an added advantage
• Computer literacy
• Motorcycle riding experience is A MUST with a valid driving license (Class A) from a recognized driving school
• Fluency in English, Lugisu, and Lusoga. Proficiency in other local languages is an added advantage

• Certificate or diploma in Plumbing, Water Engineering, or related technical field
• Uganda Advanced Certificate of Education (UACE/UBTEB from a recognised Vocational School)
• 1-2 years of experience working with communities or social enterprises/NGOs
• Minimum of 2 years’ experience in water supply system plumbing, preferably in rural or community settings
• Experience with chlorination systems, dosing equipment, or water treatment devices is an added advantage