Vacancy title:
Service Delivery & Supply Chain Officer

[Type: FULL_TIME, Industry: Nonprofit, and NGO, Category: Transportation & Logistics]

Jobs at:
Pathfinder International

Deadline of this Job:
Wednesday, April 23 2025

Duty Station:
Kabale, Rukungiri, Isingiro, Jinja, Iganga, Kamuli, Busia, Tororo, Serere, Moroto, Nakapiripirit, Budaka, Masaka, Kampala, Amolatar. | Uganda | Uganda

Summary
Date Posted: Wednesday, April 16 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Location: Kabale, Rukungiri, Isingiro, Jinja, Iganga, Kamuli, Busia, Tororo, Serere, Moroto, Nakapiripirit, Budaka, Masaka, Kampala, Amolatar.

Are you a dynamic professional passionate about ensuring health systems deliver lifesaving care where it's needed most? Do you have the skills to lead service delivery coordination, supply chain oversight, and health worker mentorship in partnership with district-level teams? If you are ready to take your career to the next level, we invite you to join us as a Service Delivery & Supply Chain Officer for the EMPOWER Programme in Pathfinder Uganda.

About Us: At Pathfinder International, we are driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have children, to exist free from fear and stigma, and to lead the lives they choose. Since 1957, we have partnered with local governments, communities, and health systems in developing countries to remove barriers to critical sexual and reproductive health services. Together, we expand access to contraception, promote healthy pregnancies, save women’s lives, and stop the spread of new HIV infections, wherever the need is most urgent. Our work ensures millions of women, men, and young people are able to choose their own paths forward.

Pathfinder has received funding from the Government of the United Kingdom of Great Britain and Northern Ireland, through the Foreign, Commonwealth & Development Office, FCDO – Kampala, to implement the ‘Empowering Women for Better Reproductive Health Outcomes Programme’ (EMPOWER) from February 2025 to January 2030. EMPOWER will be implemented in 80 districts in Uganda, to strengthen public sector health systems capacity to deliver maternal health services, mentor health workers on family planning and maternal, child health, and generate demand, while tackling myths and misinformation about family planning, and harmful traditional practices and gender norms that deny women agency over their own bodies.

 The interventions are aimed to contribute to a reduction in preventable deaths of mothers, babies, and children, and women and girls’ empowerment through choices about whether and when to have children.

Your Impact: As a Service Delivery & Supply Chain Officer, you will  coordinate all activities, including but not limited to family planning/MCH service delivery, outreaches, capacity strengthening, mentorship, community mobilization, stock status monitoring and redistribution, data management and reporting, in the allocated districts/cluster. Reporting directly to the Regional Coordinator, you will co-locate with District Health Teams to ensure alignment of activities and open communication and collaboration. You will also engage with health facility in-charges and medicine management supervisors to support commodity and supply chain management and support data management activities within the district/cluster.

Key Responsibilities:

Cluster coordination:

• Coordinate all Pathfinder engagements in the assigned district/cluster.
• Provide leadership of staff engagements in the assigned district/cluster, ensuring staff presence on duty, and program delivery as per the agreed workplan.
• Coordinate visits by the donor, MoH, program leadership and other stakeholders.
• Report back as appropriate to the Regional Coordinator

Program Delivery:

• Develop work plans to guide program implementation within the district/cluster
• Coordinate program implementation, monitoring and reporting in the assigned cluster, including but not limited to FP/MCH health systems strengthening, joint district planning, support supervision, health worker training/mentorship, service delivery at static outreach sites and by VHTs, community mobilization and engagement, program evaluation.
• Oversee the program coordination with district health teams in all districts of operation, creating and nurturing fruitful relationships with the district leadership; actively participating in district activities

Supply Chain coordination:

• Working closely with the Supply Chain Advisor, and Regional Coordinator, coordinate district and health facilities to ensure close monitoring, reporting and replenishment of the whole range of supplies as well as redistribution for non-interrupted service delivery.

Program Monitoring Evaluation and Reporting:

• With guidance from the Regional Coordinator, work alongside the MEL Officer to support timely and accurate compilation of data from implementation sites; weekly, monthly and quarterly as required.
• Closely follow up to ensure the collection of equity indicators – such as relating to adolescents and youth, refugees, people with disabilities, gender, etc.
• Prepare timely and high-quality reports on program implementation & forward the same to the Supervisor. Provide other information on program implementation as may be requested by the donor, the steering committee, etc.

Financial Management:

• Oversee the district/cluster budgeting and expenditure, keeping track of real time expenditure, and reporting weekly to the Regional Coordinator, expenditure versus budget
• Follow up with district stakeholders to ensure timely and adequate collection of activity supporting documents, prepare activity reports and submit requests for payment to the regional coordinator timely

What You Bring:

• Medical Degree, 6 years of experience in Maternal/child health service delivery 3 of which should be donor funded project work within a district health system.
• Proven experience riding a motorcycle with a valid riding permit.
• Experience in coordinating supply chain at district or regional level.
• Excellent understanding of the national and district health systems.
• Demonstrable collaborative approach including working with Government officials with good negotiation skills, diplomacy and tact.
• Strong coordination, teamwork, collaboration, and conflict resolution skills.
• Experience in program management and administration, financial management, award compliance and sub award management, and tracking activity performance and costs.
• Demonstrated leadership skills in working collaboratively with other donors, host country institutions, and international organizations.
• Demonstrated depth and breadth of relevant technical expertise and experience, interpersonal skills and professional relationships
• Must specify your preferred location/district for the position during application.
• Language preference for the district you are applying to is highly encouraged.

Why You’ll Love Working with Us:

• Join an innovative, forward-thinking organization that values your growth and ideas.
• Work within a supportive, collaborative environment.
• Make a meaningful impact on our organization's programming
• Enjoy a competitive salary and comprehensive benefits package.
• Benefit from the opportunity for global engagement.

Work Hours: 8

Experience in Months: 72

Level of Education: bachelor degree

Job application procedure

If you are passionate about family planning/MCH delivery and are eager to make a difference, we would love to hear from you! Please submit your resume and a cover letter detailing your experience and why you are the ideal candidate for this role via this website no later than April  23^rd, 2025. You are also requested to include the contact details for at least 3 references in their resume.

Please note: This position has been re-advertised. Individuals who previously applied do not need to reapply and will not be considered again during this round of recruitment.

The nature of this role requires frequent field travel across health facilities within the assigned districts. Therefore, proficiency in motorcycle riding is a mandatory requirement. Candidates must possess a valid motorcycle riding permit and demonstrated ability to ride safely and independently in rural areas.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Pathfinder International provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Safeguarding and Protection

Pathfinder is committed to the safeguarding and protection of the people we serve and our staff. We have zero tolerance for any type of behavior that inflicts harm on children, young people, adults, our staff, and partners including sexual abuse, harassment, bullying, and exploitation. We do everything possible to ensure that we recruit only those who are suitable to work with for us and expect that everyone we hire will abide by our safeguarding and related policies and will report any suspected or known violations. This job is subject to a range of vetting checks as legally permitted in the country where they are being hired. By applying, the job applicant acknowledges they understand our intent to verify suitability to work with us

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