Vacancy title:
Head of Credit Operations

[Type: FULL_TIME, Industry: Business Management and Administration, Category: Admin & Office]

Jobs at:
Private company

Deadline of this Job:
Friday, April 25 2025

Duty Station:
Hybrid– Nairobi,Kampala. | Kampala | Uganda

Summary
Date Posted: Monday, April 14 2025, Base Salary: Not Disclosed

Similar Jobs in Uganda
Learn more about Private company
Private company jobs in Uganda

JOB DETAILS:

Our Client is looking for a Head of Credit Operations who will be responsible for developing their credit strategy and managing all credit operations in East Africa. They will ensure operational teams in all markets achieve their organization’s objectives and key results, whilst ensuring a great client experience. This position reports to the CEO and works cross functionally to drive success in our core lending business.

What You’ll Do

• Work closely with the Senior Leadership Team to develop the company’s strategy and department-level plans for achieving the company’s vision.
• Lead the development and execution of a clear operational strategic plan and budget for all country operations which includes Country Monthly, Quarterly and Annual KPIs.
• Build the credit analytics and business intelligence capacity to support the development and execution of the department’s operational strategy
• Oversee the credit department in all current and future countries of operation.
• Ensure the timely recruitment of new staff to ensure smooth operations, maximal efficiency, and portfolio growth.
• Own operational decisions by taking a data-driven approach to identify innovations or improvements within our credit operations.
• Build our management capacity via upskilling and mentorship, and co-develop change management strategies to ensure that new policies and insights are adopted.
• Chair Incentive Committee meetings, ensuring performance incentives motivate operational roles in alignment with the strategic objectives of the organization.
• Manage people: articulate clear job descriptions; recruit, onboard and develop talent; manage and assess individual and team performance; and cultivate a culture of ownership, proactivity, accountability, and high performance.

What We’re Looking For:

• Master’s degree in Business Administration or a related field from an accredited institution
• Strong knowledge of lending operations, digital credit, or financial services.
• 6+ years of experience with increasing responsibility, including at least 2 years of strategy and management experience
• Experience leading operational strategy in a fast-growth tech company and conducting strategic planning processes, resource allocation and prioritization
• Professional experience with business process optimization with concrete examples of measurable improvements.

Work Hours: 8

Experience in Months: 72

Level of Education: postgraduate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

All Jobs | QUICK ALERT SUBSCRIPTION