Field Service Representative job at Ecolab Company
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28 Days Ago
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Vacancy title:
Field Service Representative

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Sales & Retail ]

Jobs at:

Ecolab Company

Deadline of this Job:
Thursday, March 06 2025 

Duty Station:
Within Uganda , Kampala, East Africa

Summary
Date Posted: Thursday, January 23 2025, Base Salary: Not Disclosed

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JOB DETAILS:
Nalco, an Ecolab Company, is looking for a Field Service Representative to join its industry leading Nalco Water team. If you are a passionate professional that enjoys interacting with customers and likes to work in an autonomous environment, we invite you to apply. You will be joining a talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.
What’s in it For You:
• You will join a large growing company and work with some of our leading customers
• Flexible, independent work environment where you will plan your own schedule
• Access to best in class resources, tools, and technology
• Enjoy a paid training program allowing you to learn from successful professionals
• Comprehensive benefits packages in line with market and industry standards
• Receive a company service vehicle for business & personal use
• Opportunity for a long term, advanced career path in service, sales, corporate accounts or management
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
What You Will Do:
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
• Assist Sales Representatives with plant surveys of prospective customers
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
• Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;
• Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities
• Follow Ecolab safety guidelines and incident reporting requirements
Position Details:
• Candidate must reside in: JINJA
• Route territory will include: JINJA
• Travel is required to support sales territory
Ecolab offers a world class training program designed to provide the tools and resources for you to be one of the best in your field.
This position requires successful completion of the in-field and classroom training program to maintain employment.
Minimum Qualifications:
• Bachelor’s degree or equivalent in Chemistry
• 2 years of technical service or field sales support experience
• Must have a valid Driver's License and acceptable Motor Vehicle Record
• Experience working with Microsoft Office Suite
Physical Demands:
• Must be able to access and be comfortable with working in a variety of conditions and be able to perform the essential duties of the position.

Preferred Qualifications:
• Water treatment or specialty chemical industry experience;
• Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.
• Ability to sell value-added products to customers.
• Carry aptitude and confidence to deal with large national and multi-national customers
• Strong mechanical aptitude
• Experience working with MS Excel Spreadsheets.

Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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Job Info
Job Category: Sales jobs in Uganda
Job Type: Full-time
Deadline of this Job: Thursday, March 06 2025
Duty Station: Kampala
Posted: 23-01-2025
No of Jobs: 1
Start Publishing: 23-01-2025
Stop Publishing (Put date of 2030): 23-01-2066
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