Support quality assurance and human resources administration activities, including benefits and entitlements management, payroll-related processes, onboarding, separations, compliance reviews, and HR systems administration within RSCE.

Responsibilities

• Support quality assurance reviews and track corrective actions.
• Manage HR processes related to payroll, leave, entitlements, contract extensions, and separations.
• Review onboarding, travel, settling-in grants, check-in, check-out, and repatriation processes.
• Monitor compliance with HR policies, staff rules, and regulations.
• Administer benefits and entitlements for international staff.
• Provide HR guidance to internal and external clients.
• Review entitlement requests and handle complex HR cases.
• Support certification and administration of benefits and entitlements.
• Contribute to HR strategy and process improvement initiatives.
• Maintain HR administration and entitlement records in Umoja.
• Review and process conditions-of-service data.
• Resolve escalated HR queries in iNeed Umoja.

Qualifications

• High school diploma or equivalent (required).
• Additional qualification or certification in Human Resources (desirable).

Experience

• Administration of a broad range of entitlements and benefits using SAP, Umoja, or similar ERP systems.
• Application of United Nations or similar international organization's Staff Rules and Regulations.
• Human resources management or administrative services.
• Experience in a shared service center environment.

Special Requirements

• Completion of specialized Umoja HR Partner training and certification.
• Local recruitment position.
• Female candidates strongly encouraged to apply.
• High standards of integrity and professional ethics required.

• Support quality assurance reviews and track corrective actions.
• Manage HR processes related to payroll, leave, entitlements, contract extensions, and separations.
• Review onboarding, travel, settling-in grants, check-in, check-out, and repatriation processes.
• Monitor compliance with HR policies, staff rules, and regulations.
• Administer benefits and entitlements for international staff.
• Provide HR guidance to internal and external clients.
• Review entitlement requests and handle complex HR cases.
• Support certification and administration of benefits and entitlements.
• Contribute to HR strategy and process improvement initiatives.
• Maintain HR administration and entitlement records in Umoja.
• Review and process conditions-of-service data.
• Resolve escalated HR queries in iNeed Umoja.

• Human Resources Management
• Benefits and Entitlements Administration
• Payroll Administration
• HR Policy and Compliance
• SAP
• Umoja ERP
• Client Service
• Quality Assurance
• Personnel Administration
• Data Management
• Problem Solving
• Communication

• High school diploma or equivalent (required).
• Additional qualification or certification in Human Resources (desirable).