Manager, Women Banking (Elevate Banking)
2025-03-31T12:29:16+00:00
Ecobank
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https://www.www.ecobank.com/
FULL_TIME
kampala
Kampala
00256
Uganda
Banking
Commercial Banks
2025-04-07T17:00:00+00:00
Uganda
8
Key Responsibilities
Business and Financial Performance
- Execute the effective implementation of the Elevate program.
- Utilize the customer segmentation to drive growth and sustainability of financials and revenues.
- Agree individual annual and monthly targets with all stakeholders/ direct reports.
- Prepare and deliver on approved budgets.
- Identify and initiate business development activities to achieve the set targets.
- Build and maintain productive relationships across units to support the delivery of the Unit’s goals.
- Specially focus on increased cross sell through efficient partnership with SME, Local Corporate, Public Sector, and other stakeholders
- Ensure all due incomes are duly booked and correctly recorded.
- Conduct regular Business performance and profitability reviews.
- Ensure that Management report for the Group is timely and qualitatively prepared.
Client Centricity
- Drive partnering with Women Business Associations in country to build scale in terms of customer acquisition and product utilization/transaction volumes.
- Delivery of non-financial services i.e., financial education, networking etc.
- Push onboarding onto digital platforms and utilization
- Drive excellent customer experience and ensure competitive solutions and products are consistently delivered.
Establish and sustain a customer-centric business culture, leveraging on people and technology. Ensure high customer satisfaction as measured and monitored through Customer feedback surveys.
Leadership and People Management
- Working with Ecobank Academy, design and implement Ellevate Training.
- Inspire, motivate, and guide team members.
- Foster an environment of collaboration.
- Set, monitor, provide and reinforce overall team performance feedback, including performance improvement.
Process, Control and Operational Performance
- Ensure marketing strategies for the Ellevate Desk are implemented.
- Ensure there is a strong internal control system in place and monitor its adequacy and effectiveness.
- Ensure operational risk is well managed.
Strategic initiatives
- Portfolio growth to at least 50%
- Effective implementation and positioning the Elevate program as flagship in the country.
- Champion the Ellevate program
- Networking through the setting up and managing the Elevate Emerald Club, should be very active. Development of content for this club with support from Group CMB.
- Lead strategic initiatives that will create business growth for Ellevate Desk.
- Contribution to the annual Ellevate Awards Program.
Business and Financial Performance Execute the effective implementation of the Elevate program. Utilize the customer segmentation to drive growth and sustainability of financials and revenues. Agree individual annual and monthly targets with all stakeholders/ direct reports. Prepare and deliver on approved budgets. Identify and initiate business development activities to achieve the set targets. Build and maintain productive relationships across units to support the delivery of the Unit’s goals. Specially focus on increased cross sell through efficient partnership with SME, Local Corporate, Public Sector, and other stakeholders Ensure all due incomes are duly booked and correctly recorded. Conduct regular Business performance and profitability reviews. Ensure that Management report for the Group is timely and qualitatively prepared. Client Centricity Drive partnering with Women Business Associations in country to build scale in terms of customer acquisition and product utilization/transaction volumes. Delivery of non-financial services i.e., financial education, networking etc. Push onboarding onto digital platforms and utilization Drive excellent customer experience and ensure competitive solutions and products are consistently delivered. Establish and sustain a customer-centric business culture, leveraging on people and technology. Ensure high customer satisfaction as measured and monitored through Customer feedback surveys. Leadership and People Management Working with Ecobank Academy, design and implement Ellevate Training. Inspire, motivate, and guide team members. Foster an environment of collaboration. Set, monitor, provide and reinforce overall team performance feedback, including performance improvement. Process, Control and Operational Performance Ensure marketing strategies for the Ellevate Desk are implemented. Ensure there is a strong internal control system in place and monitor its adequacy and effectiveness. Ensure operational risk is well managed. Strategic initiatives Portfolio growth to at least 50% Effective implementation and positioning the Elevate program as flagship in the country. Champion the Ellevate program Networking through the setting up and managing the Elevate Emerald Club, should be very active. Development of content for this club with support from Group CMB. Lead strategic initiatives that will create business growth for Ellevate Desk. Contribution to the annual Ellevate Awards Program.
JOB-67ea8a9c2e501
Vacancy title:
Manager, Women Banking (Elevate Banking)
[Type: FULL_TIME, Industry: Banking, Category: Commercial Banks]
Jobs at:
Ecobank
Deadline of this Job:
Monday, April 7 2025
Duty Station:
kampala | Kampala | Uganda
Summary
Date Posted: Monday, March 31 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Key Responsibilities
Business and Financial Performance
- Execute the effective implementation of the Elevate program.
- Utilize the customer segmentation to drive growth and sustainability of financials and revenues.
- Agree individual annual and monthly targets with all stakeholders/ direct reports.
- Prepare and deliver on approved budgets.
- Identify and initiate business development activities to achieve the set targets.
- Build and maintain productive relationships across units to support the delivery of the Unit’s goals.
- Specially focus on increased cross sell through efficient partnership with SME, Local Corporate, Public Sector, and other stakeholders
- Ensure all due incomes are duly booked and correctly recorded.
- Conduct regular Business performance and profitability reviews.
- Ensure that Management report for the Group is timely and qualitatively prepared.
Client Centricity
- Drive partnering with Women Business Associations in country to build scale in terms of customer acquisition and product utilization/transaction volumes.
- Delivery of non-financial services i.e., financial education, networking etc.
- Push onboarding onto digital platforms and utilization
- Drive excellent customer experience and ensure competitive solutions and products are consistently delivered.
Establish and sustain a customer-centric business culture, leveraging on people and technology. Ensure high customer satisfaction as measured and monitored through Customer feedback surveys.
Leadership and People Management
- Working with Ecobank Academy, design and implement Ellevate Training.
- Inspire, motivate, and guide team members.
- Foster an environment of collaboration.
- Set, monitor, provide and reinforce overall team performance feedback, including performance improvement.
Process, Control and Operational Performance
- Ensure marketing strategies for the Ellevate Desk are implemented.
- Ensure there is a strong internal control system in place and monitor its adequacy and effectiveness.
- Ensure operational risk is well managed.
Strategic initiatives
- Portfolio growth to at least 50%
- Effective implementation and positioning the Elevate program as flagship in the country.
- Champion the Ellevate program
- Networking through the setting up and managing the Elevate Emerald Club, should be very active. Development of content for this club with support from Group CMB.
- Lead strategic initiatives that will create business growth for Ellevate Desk.
- Contribution to the annual Ellevate Awards Program.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
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