Summary
Date Posted: Sunday, May 26 2024, Base Salary: Not Disclosed

JOB DETAILS:

Status: Open
Department: Operations - JIL
Route: operations-manager

About Jolems Investments Limited: Jolems Investments Limited, established in 2019, is a dynamic company dedicated to providing products that enhance comfort, joy, and simplicity in life. Our mission is to create value for our customers by delivering high-quality products and services.

Roles and Responsibilities:
As an Operations Manager at Jolems Investments Limited, you will play a crucial role in ensuring the smooth functioning of our operations. Your responsibilities include:
1. Efficient Operations: Ensure all operations are carried out in an appropriate, cost-effective manner.
2. Process Improvement: Continuously improve operational management systems, processes, and best practices.
3. Inventory Management: Purchase materials, plan inventory, and oversee warehouse efficiency.
4. Legal Compliance: Help the organization’s processes remain legally compliant.
5. Strategic Objectives: Formulate strategic and operational objectives to drive growth.
6. Financial Analysis: Examine financial data and use insights to improve profitability.
7. Budget Management: Manage budgets and forecasts effectively.
8. Quality Control: Perform quality controls and monitor production KPIs.
9. Customer Service: Find ways to enhance the quality of customer service.
10.Policy Alignment: Ensure company policies align with and advance business objectives.
11.Project Management: Strategically map out, plan, and manage projects.
12.Data Analysis: Analyze and maintain operational data for informed decision-making.
13.Profit Optimization: Develop improved business functionality that increases profits.
14.Communication: Regularly communicate with management teams to confirm execution of company processes.
15.Staff Training and Supervision: Train staff in policies and procedures and supervise their daily work.
16.Performance Reviews: Conduct frequent performance reviews for continuous improvement.
17.Best Practices: Ensure compliance with best business practices throughout the organization.
18.Efficiency Measures: Implement improved operational measures and policies that promote efficiency.
19.Innovation: Contribute to the innovation of new products.
20.Budget Tracking: Track and maintain budgets of operational costs.
21.Human Resources: Develop and implement human resources practices.

Roles and Responsibilities
•Ensure all operations are carried on in an appropriate, cost-effective way
•Improve operational management systems, processes and best practices
•Purchase materials, plan inventory and oversee warehouse efficiency
•Help the organisations’ processes remain legally compliant
•Formulate strategic and operational objectives
•Examine financial data and use them to improve profitability
•Manage budgets and forecasts
•Perform quality controls and monitor production KPIs
•Find ways to increase quality of customer service
•Ensure company policies align with and advance business objectives
•Strategically map-out, plan, and manage projects
•Analyse and maintain operational data
•Develop improved business functionality that increases profits
•Communicate with management teams to confirm execution of company processes
•Train staff in policies and procedures and supervise their daily work
•Set goals for staff and monitor their progress
•Conduct frequent performance reviews
•Ensure compliance with best business practices throughout organisation
•Implement improved operational measures and policies that promotes efficiency
•Contribute to innovation of new products
•Track and maintain budgets of operational costs
•Develop and implement human resources practices

Job Requirements:
To excel in the role of Operations Manager at Jolems Investments Limited, candidates should meet the following requirements:

Education Background:
• A bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
• Relevant certifications (e.g., Certified Operations Professional) are advantageous.

Experience:
• Minimum of 5 years of experience in operations management or a similar role.
• Proven track record of successfully managing operations, improving efficiency, and achieving organizational goals.
• Experience in inventory management, budgeting, and process optimization.

Skills:
• Analytical Skills: Ability to analyze data, identify trends, and make informed decisions.
• Leadership Skills: Strong leadership and team management abilities.
• Communication Skills: Excellent verbal and written communication skills.
• Problem-Solving Skills: Effective problem-solving and decision-making skills.
• Financial Acumen: Understanding of financial statements, budgets, and cost control.
• Project Management: Proficiency in project planning, execution, and monitoring.
• Attention to Detail: Meticulous attention to detail to ensure smooth operations.
• Legal Compliance: Knowledge of relevant laws and regulations.

Work Targets:
• Operational Efficiency: Ensure all operations are carried out in an appropriate, cost-effective way with a target to reduce operational costs by 10% in the next fiscal year.
• Process Improvement: Improve operational management systems, processes, and best practices by implementing at least two significant process improvements per quarter.
• Inventory Management: Purchase materials, plan inventory, and oversee warehouse efficiency with a target to maintain 98% accuracy in inventory records.
• Legal Compliance: Ensure the organization’s processes remain legally compliant with zero violations of regulatory standards.
• Strategic Objectives: Formulate and achieve at least 90% of strategic and operational objectives each quarter.
• Financial Management: Examine financial data and use them to improve profitability with a target to increase profitability by 15% in the next fiscal year.
• Budget Management: Manage budgets and forecasts effectively, ensuring actual expenses stay within 10% of forecasted budgets.
• Quality Control: Perform quality controls and monitor production KPIs with a target to achieve 95% of production KPIs.
• Customer Service: Find ways to increase the quality of customer service with a target to improve customer satisfaction scores by 20%.
• Policy Alignment: Ensure company policies align with and advance business objectives with 100% of company policies reviewed and updated as necessary.
• Project Management: Successfully manage and complete 90% of strategic projects on time and within budget.
• Data Analysis: Analyse and maintain operational data with a target to use data-driven insights in at least two strategic decisions each quarter.
• Profitability: Develop improved business functionality that increases profits with a target to increase overall business profitability by 10%.
• Communication: Communicate effectively with management teams to confirm execution of company processes with a target to hold bi-weekly meetings with management teams.
• Staff Training: Train staff in policies and procedures and supervise their daily work with a target to conduct monthly training sessions for all staff.
• Goal Setting: Set and monitor progress of staff goals with a target to have 90% of staff meet their individual goals.
• Performance Reviews: Conduct frequent performance reviews with a target to conduct performance reviews for all staff bi-annually.
• Best Practices: Ensure compliance with best business practices throughout the organization with a target to conduct quarterly audits of business practices.
• Operational Measures: Implement improved operational measures and policies that promote efficiency with a target to implement at least one significant operational measure per quarter.
• Innovation: Contribute to the innovation of new products with a target to contribute to the launch of at least two new products in the next fiscal year.
• Operational Costs: Track and maintain budgets of operational costs with a target to reduce operational costs by 10%.
• HR Practices: Develop and implement human resources practices with a target to reduce staff turnover by 15%.

Education Background:
• Bachelor’s degree in Business Administration, Operations Management, or related field (preferred).

Experience:
• Minimum 5 years of experience in operations management or a similar role.
• Proven track record of successful operations management.

Skills:
• Analytical skills
• Leadership skills
• Communication skills
• Problem-solving skil
• Financial acumen
• Project management proficiency
• Attention to detail
• Legal compliance knowledge Application Process:

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure

• Interested applicants should send their Cover Letters and Resume via: https://bit.ly/4bvlLjW 
• Deadline for applications: 31st May 2024
• Jolems Investments Limited is an Equal Opportunity Employer. All applications will be considered without regard to race, color, religion, sex, national origin, age, disability, or genetic information.
• Please note: All potential employees are required to pass a background check.
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